How will I run a loyalty program for my hotel business?

If you have online booking functionality then you can simply use our loyalty program in the very same as an eCommerce business uses otherwise you can use our rewards token system to track user check-ins and add credit to users.

1. If your system supports creating user specific accounts then you can associate unique rewards token with each account. You can also ask user to visit a web page wherein they can enter their own email ids (or detailed profile information such as address, name, phone etc) and get their unique reward tokens. It is possible to have this token code encoded on a bar code of a physical card.

2. As a business administrator, whenever user mention about their token code while checking in you should visit the NextBee account and on the "Conversions" tab you should click on the "Add Conversions/Points" link and add token id of the user in the form that shows up. If you choose to use bar code encoded loyalty cards then we can have similar action triggered through a card swipe. Our system will automatically, accumulate the points for users and make them visible in their own accounts.

3. We can integrate the reward point’s data for users either in your online accounts or users can visit NextBee hosted accounts where they can login to check their points and redeem these reward points to get rewards.

4. You can define different tiers for rewards based on user's accumulated point count and for each tier you can have different types of rewards for user to choose.

5. In your NextBee account you can review reports on which users have received how many points, how these users have redeemed reward points, and all other aspects of campaign. You also have access to opt-in mailing list of all the users who have chose to receive special offers from you.

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Related Topics

• Is it possible to credit users without they actually registering for the loyalty program?
• What is your suggestion in terms of how many points should be given for user in loyalty program?
• How can I go live with a loyalty program on my site in 15 mins?
• Why NextBee's points program is more effective than a traditional loyalty program?
• What are the notifications that user receives?