How does the support ticket system works for agency clients?
All issues related to product features and customization are handled by NextBee and all issues related to promotion participant experience, changes to campaign parameters, campaign analytics, reporting, and design/graphics, branding, messaging are handled by the agency representative.
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Basics - About NextBee and Word of Mouth Referral Programs
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Get Started with NextBee - Setup and Customization
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Word of Mouth Marketing Campaign Promotion Ideas and Tips
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Guide to Managing/Editing/Personalizing your NextBee Account and Data
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NextBee's Partners Program